Head Technical Service -Â Polyurethane
Employment Type : Permanent
Location : Navi Mumbai
Key Skills : Polyurethane, Technical Support, Polymer, Technical Services, Troubleshooting,Complaint Resolution,F
Detail Job Profile :
Our Client: MNC Manufacturer
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Position: Head Technical Service - Polyurethane
Location: Navi Mumbai
Criteria:
- Degree in Chemistry, Polymer Science or Chemical engineering.
- 10 + years of industrial product development/management or technical service experience in the field of Polyurethanes
- Strong leadership with teams and sales ability-ability to lead a team
- A significant record of accomplishment demonstrated by delivering business growth
- Strong business acumen.
- Ability to work with commercial partners to develop and execute business growth strategy.
- Excellent written and oral communications skills
- Ability to develop and lead a high-performance team.
- Ability to effectively prioritize and manage multiple projects
- Enthusiastic, highly motivated, and results oriented.
- Must be a team player that can collaborate effectively within a global organization.
- Ability to interface and build strong relationships with customers
Objective:
The TS Head is responsible for a specialty technical service team focusing on key processes, application areas and upgrading/modifying Polyurethane Lab to meet the current and future demands of Customer. Those areas include all Footwear applications, Sports / Leisure equipment’s in Polyurethane, along with application lab responsibilities
Main Tasks:
- Drive towards zero incident culture internally and externally.
- Executes technical service strategies that support business strategy and drive business growth. Aligned with sales team on maintaining current business and closing new opportunities.
- Support customers with product recommendations, customer seminars and training. Lead troubleshooting and complaint resolution initiatives. Lead field trials with current and new products.
- Develop and build effective relationships at customers especially with technical counterparts.
- Support new product development and commercialization.
- Build and leverage technical service team expertise to demonstrate value to the customer and competitor differentiation.
- Develop application and end use expertise.
- Supports regional expansion strategy through product line training and technology transfer.
- Leads a team of 3-4 direct reports. Uses performance feedback and career development to optimize individual and team performance.
- Represents Company within key industry associations and trade organizations.
- Collaborates with fellow technical and commercial employees to form a cohesive, global, customer –focused team.
- Responsible for developing and implementing analytical methods, operational procedures, and reliability programs to assure the consistency and accuracy of the Application lab and subsequently the quality of our products.
- Identify technical and scientific objectives for Application Lab, in line with the organization’s strategic plan and mission, then create and implement plans to achieve those goals
- The ability to see the bigger picture and determine future projects, shaping the Application lab with long term perspective Keeping it goal-oriented.
- Position will require approximately 40 – 50% travel.
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Interested candidates are requested to please share their resumes, please mention your total experience in this field, your current ctc [fixed, variable, take home], your expectation, and your notice period.
Pl note: Our client has stringent reference check policy, so pls do not provide any mis-leading information nor do suppress any information.
Apply
Please follow our company page: https://www.linkedin.com/company/pioneer-management-consultant-pvt-ltd
For Latest Updates on Job Opportunities, Interview Tips, Latest Trends in Hiring Process& many more
Interested candidates are requested to please share their resumes, please mention your total experience in this field, your current ctc [fixed, variable, take home], your expectation, and your notice period.
Pl note: Our client have stringent reference check policy, so pls do not provide any mis-leading information nor do suppress any information.