E-Commerce- Key Account Manager
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Email: pmcplconsultant@gmail.com | cv@pmcpl-india.com
About Client - Manufacturing and Distribution of Cleaning Tools
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Position: E-Commerce -Key Account Manager
Location: Mumbai
Reporting to: National Sales Manager – MT/EC
Criteria: Any Graduate with 4+ years’ experience in Online Sales/Marketing from FMCG or Electronics industries.
Skills and Knowledge
- Culture fit with the company’s (disciplined collaboration, excellence in execution, innovation development of own-area, holistic thinking and acting, learning agility, managing complexity.)
- KAM skills, able to develop strong customer relationships and tum into competitive advantage.
- Analytical with the ability to gain insights from data and turn into action plans.
- Understanding of the different route to market models for e-commerce and their respective efficiencies and complexity.
- Through understanding the full e-commerce process for conversion to fulfillment to customer service.
- Good at working offers/deals for trade including calculation of their margins.
Interactions (Internal & External)
- Local Sales and Marketing Team
- Local CIC/Logistic Team
- Local Finance Team
- International Sales Community
- Key Retailers
- Distributors & Other Supply Partners
Desired Behaviour
- Value for Customer
- Entrepreneurial
- Empowered
- Accountable
- Integrity & Winning Spirit
- Innovation
Job Purpose: Will take overall responsibility for the business development of the E-commerce channel and customers within the country, Creating and Executing the strategy to achieve the agreed net sales and profitability targets. Realise the strong growth potential within the channel by understanding the tools and enablers that are available within the key customers and creating winning plans to implement and execute, using sales, marketing and supply chain enablers.
Key Responsibilities
- Planning Strategies & action plan to achieve overall primary targets in co-ordination with Digital Account Manager (DAM) to ensure offtake plans & buying plans are in sync. Negotiating & closing terms of trade with customers
- Responsible for planning & sharing monthly promotions with trade in such a way that same will drive offtakes, at the same time needs to ensure that offers planned are within overall budget provided & hence driving profitable growth.
- Build a deep relationship with Amazon & other top customers, ‘understand and define assortment, go-to-market strategies for different formats.
- Preparing & presenting JBP to key customers in sync with DAM, seeking their acceptance & doing quarterly review with them
- Exploring new online channels/customers & ensuring presence of Company at all online players.
Additional Responsibilities
- Represent the country within the international E-commerce team, attending meetings where necessary and adding value to the team by contributing constructively.
- Work closely with other KAMs and share best practise and learnings to create tailored plans and deliver profitable growth for all online players.
- Manage accounts receivable in control resolving discrepancies if any.
- Co-ordinating with SCM/Co-ordinator to ensure delivery of material as per appointment.
- Forecasting purchase of key articles & ensuring SFD < 30%.
To apply for this job, send your resume on pmcplconsultant@gmail.com