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21 Mar

Customer Service Coordinator

By Admin

About Client: A Leading Manufacturer – Building Materials 

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Position: Customer Service Coordinator

Location: Ankleshwar

Department: Supply Chain

Reporting to: Customer Service Manager

Criteria:- Any Graduate with 1+ years of experience in Sales-support/customer service

Job Profile:-

To manage the complete order management life-cycle, ensure excellent services to the customers, coordination activities from plant location, communication with sales & other concern departments, management of customer relationship, and support sales team to achieve targets for the region.

 Technical Skills:

  • Strong technical background

  • Good understanding about the commercial aspect of business

  • Providing pre-sales & post-sales support

  • Analytical: enjoys and is good at working with numbers and solving problem

  • Prepare quotations, sales reports

  • Provide product & service information & advice

 Job Responsibilities:

  • Order processing in system keeping in view production schedule, material availability

  • Coordination with Sales, Production planning, Logistics, Accounts department in line with market requirements, inventory, forecast, and production schedule, dispatches, customer financials to ensure customer delight

  • Assist organization in achieving business targets.

  • To anticipate and deliver on customer needs & develop a long term business relationship with customers.

  • New product promotion and market feedback to management for better sales strategies.

  • Own and resolve customer grievances in a timely manner.

  • Follow up to ensure that appropriate actions were taken on customer’s' requests.

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Interested candidates please share your credentials with us. 

Please mention Your Total Experience in this field, Three Key Deliverable Roles,  Your Current CTC , Your Take Away , Your Notice period |  Your expectation

For latest job updates please follow our company page: https://www.linkedin.com/company/pioneer-management-consultant-pvt-ltd

Please note: Our client has a stringent reference check policy, so pls do not provide any misleading information nor do suppress any information.

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To apply for this job, send your resume on pmcplconsultant@gmail.com