Account Manager & Client Servicing
Employment Type : Permanent
Location : Navi Mumbai
Key Skills : Client Relationship Management, Project Coordination, Business Development, Lead Generation
Detail Job Profile :
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Email: pmcplconsultant@gmail.com | cv@pmcpl.com
About Client: Advertising Service Industry
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Job Title: Account Manager & Client Servicing
Location: Vashi, Navi Mumbai
Reporting to: Co-Founder
Criteria: Any Graduate with 6+ Years of relevant experience in the Advertising Agency or Design Industry.
Key Skills:
• Strong communication, negotiation, and interpersonal skills.
• Ability to manage multiple clients and prioritize tasks efficiently.
• A proactive and customer-focused approach.
• Problem-solving skills with the ability to handle client concerns effectively.
Job Purpose: Responsible for managing client relationships, ensuring client satisfaction, and driving business growth. This role requires strong communication, problem-solving, and organizational skills to manage multiple accounts effectively.
Key Responsibilities:
• Develop and maintain strong relationships with clients, acting as the primary point of contact.
• Understand client needs and ensure timely delivery of services that meet or exceed expectations.
• Understanding the design work and assigning to the team accordingly with realistic deadlines.
• Manage client accounts by coordinating with internal teams to fulfil client requirements.
• Conduct regular meetings with clients to review project progress and address any concerns.
• Identify new business opportunities within existing accounts to drive revenue growth.
• Resolve client issues and escalate when necessary to ensure client satisfaction.
• Stay updated with industry trends, competitor activities, and market dynamics.
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